Strong governance and risk culture
Managing risk in the long term is central to our promise to provide secure and stable incomes to our customers - making it central to our business.
At Challenger, risk is everyone's business. Culturally, risk filters through all levels of the organisation in the behaviours displayed towards the identification, discussion and mitigation of risk.
We have a suite of policies that detail the expectations of our employees regarding their behaviour, and all policies at Challenger have a whistle-blower provision, with clear instructions on how employees can raise concerns in a confidential and non-threatening way.
Challenger's Board and Leadership team have a long-standing commitment to good corporate governance. Our governance structure provides oversight of the risks and opportunities arising from our activities, and we believe having good corporate governance adds value to all stakeholders and enhances investor confidence. (Read more about Challenger's approach to corporate governance.)
Managing long-term risk in a responsible way
Challenger provides secure income and longevity protection for retirees, which requires focus and expertise in long-term investment including origination, asset management and divestment. Over recent years the proportion of long-term and lifetime annuities we sell has increased significantly, reflecting the increasing demand for retirement income products that will provide a secure and stable income for the retiree's life.
As one of the largest investment managers in the Asia-Pacific region, Challenger recognises the responsibilities we have as a company in relation to sustainability. As such, we ensure we consider environmental, social and governance (ESG) factors in investment decision making and ownership practices. We have adopted an integrated investment management approach to deliver responsible investment outcomes and believe there are links between long-term sustainable returns and the quality of an organisation's ESG practices.
Managing privacy and the security of our data
At Challenger, we recognise that the management of fraud and the security of our data are integral to good governance. We address fraud and data security risk through a variety of measures, including:
- ensuring that employee remuneration is linked to behavioural ratings;
- conducting operational risk coverage reviews (including fraud risk) across the organisation;
- employee, customer and supplier due diligence procedures
- targeted online and face-to-face training for employees; and
- appointing a dedicated cyber security officer.
Find out more in our 2017 Sustainability Report.