Investor Services
All enquiries 13 35 66 (8.00am - 6.00pm, Mon to Fri EST)
Adviser Services
All enquiries 1800 621 009 (8.00am - 6.00pm, Mon - Fri EST)
If calling from outside Australia +61 2 9994 7000 or call 0800 805 020 from New Zealand
Or email Client Services. Please note Challenger is unable to change any account details or provide any policy specific information through email. To change your contact information please download and complete the Change of details form and fax back to Challenger on 02 9994 7777.
If your query has not been addressed to your satisfaction or if you have a complaint, please refer to our Resolving complaints guidelines for further information.