About us


Our strategy

Sustainability is critical to building long-term value for our customers, shareholders, employees and the wider community.

Our corporate sustainability strategy supports the delivery of our business strategy. It reflects our most material social, environmental and governance opportunities and is aligned to our vision.

Our approach to sustainability focuses on the matters that are most material to our ability to create value in the short, medium and long term. Key themes include the importance of conduct and trust and ensuring we manage long-term risk in a responsible way. Along with exploring the impact of the increasing pace of regulatory change and an ageing population, while providing positive customers outcomes.

Our 2018 Sustainability Report provides extended discussions on each of these topics and more.