Our corporate sustainability strategy supports the delivery of our business strategy, considering environmental, social and governance (ESG) factors in providing financial security for retirement.

Our corporate sustainability strategy

Progress implementing our strategy

Financially resilient customers and communities

Helping our customers and communities to be strong and financially resilient.

  • Launched a Retire with confidence online tool and Retirement made simple website hub
  • Commenced a three-year strategic community partnership with the Council on the Ageing (COTA) NSW
  • Supported January 2020 bushfire appeal with almost $45,000 in company and employee donations

Responsible business practices

Responsible business practices that focus on our customers, employees, shareholders and the environment.

  • Launched new corporate values and refreshed Code of Conduct
  • Achieved successful transition to work from home in response to COVID-19 pandemic
  • Recognised by WGEA1, Equileap2 and Bloomberg 2 for gender equality

Constructive public policy settings

Taking action on issues affecting the ability of retirees to achieve financial security.

  • Engaged directly with government and made submissions on retirement income policy matters
  • Published thought leadership articles and conducted research with our partner organisations
  • Delivered retirement income webinars and increased adviser support through COVID-19 pandemic