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Navigating a changing environment

With less certainty in the world’s financial markets, it’s important for you to know that Challenger is responding actively to continue to meet the needs of our customers, business partners, advisers and people.

Please refer back to this page regularly as it will be updated with the latest information as it comes to hand.
 

Our commitment to our customers

Challenger's commitment to provide our customers with financial security in retirement is as vital as ever during this uncertain time. The personal and financial wellbeing of our customers is our key priority and our business continues to operate effectively for our customers, and to ensure the health and safety of our employees.

FAQs on Challenger and the changing market

If you have a question you need answering about how COVID-19 is affecting our business, read the list of common questions we have received to date.

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Share market performance risk

Even if you don’t directly own shares, a portion of your money in your super or account-based pension is generally invested in the share market. Learn how to protect your money from poor market performance.

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Additional support

Resources
FAQs

Do you have a question about Challenger or our products? We've listed the most common questions we receive from our customers below.

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About the Challenger guarantee
About our guarantee

Challenger annuities are guaranteed by Challenger Life, a Life Company regulated by the Australian Prudential Regulation Authority (APRA).

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Helpful links
Helpful links

Whether you need information on the Age Pension, or retirement issues, our helpful links will take you to the right place.

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Our commitment to financial advisers

During this time of change and uncertainty we will continue to provide you with education, technical and practical support to help you serve your clients up-to-date and relevant information. Our teams of experts are available to help you and your business and are just a phone call away. 

To assist you with staying on top of the changes and to support your client conversations, we will update this page regularly with valuable information and insights. You can also contact Challenger's Adviser Support on 1800 621 009, the Challenger Tech team, or your Challenger BDM.

Webinar series: Navigating a changing environment

To help you stay up-to-date with important information and insights, Challenger Tech are presenting a series of webinars on 'Navigating the changing environment'.

Watch series

Timing matters in retirement

Give your clients confidence with guaranteed retirement income. In this article we take a look at 5 strategies advisers can use to reduce the impact of sequencing risk.

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Government stimulus packages

In response to the current COVID-19 pandemic and its impact on the Australian economy, the Government has announced a number of stimulus packages which have now been made law. 

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A plan for addressing clients' volatility concerns

Recent market volatility has, for some clients, changed their expectations of retirement. For some, expectations of retirement just got a little scarier… a little less certain.

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Sequencing risk explained

With recent falls in domestic and global investment markets, your clients could be facing increasing challenges to their retirement income. The timing of poor market returns, known as sequencing risk, can have a significant impact on retirement outcomes.

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Resources to support you

Value of advice
Adviser education

We have educational resources and tools to assist you with your retirement income and aged care strategies and client conversations. We also have CPD accredited webinars and assessments to help you meet your education requirements.

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Tools
Access AdviserOnline

Access our extensive range of adviser resources, including articles from our Technical Services team, white label content library, and tools to assist in illustrating retirement strategies for your clients.

Log in to AdviserOnline