Challenger asked Investment Trends, a leading researcher in financial services, to collect and analyse the data. The Investment Trends research team will be using Alchemer, an online survey platform, to facilitate the survey.

Because your privacy is important to us the survey is anonymous. All data will be de-identified.

Participation involves completing an online survey that asks for demographic information, your general financial position and your attitude towards Challenger. The survey should take about 15 minutes to complete.

Once you’ve completed the survey, you will be entered into the draw to win one of 10 EFTPOS digital gift cards valued at $100 each (5 x $100 gift cards for existing customers and 5 x $100 gift cards for non-customers).  

The winners of the draw will be notified within 14 days of the draw date at 12:30pm Monday 28 April 2025 via email or phone and names of the winners will be published on Challenger’s and Investment Trends’ websites. Full terms and conditions can be read here: https://investmenttrends.com/terms-conditions-cbts/

The survey closed at 11:59pm Sunday 20 April 2025.

Participation in this research is voluntary. If you don’t want to take part, you don’t have to. If you decide to participate, you’re free to withdraw at any time.   

Investment Trends is a leading research company in financial services based in Sydney, Australia. They are a global industry research firm that provides business insights and decision support to the world’s leading financial services organisations.  More information about Investment Trends can be found at investmenttrends.com or by searching ‘Investment Trends’ in your web browser. For further information about Investment Trend’s privacy policy and how they manage and collect personal data, see their Privacy Policy at: investmenttrends.com/privacy-policy 

Any personal information collected by Investment Trends to contact the winners will be handled in accordance with Investment Trends’ privacy policy. The names of winners of the competition, including their state of residence will be published on the Challenger and Investment Trends websites.  

Investment Trends will disclose de-identified results from this survey to Challenger. Investment Trends and Challenger may publish the results in materials such as scientific journals, reports, conference presentations, or use for promotional purposes. No identifiable information will be disclosed regarding the survey by either party.  

If you have a complaint directly related to Challenger or its products and services, please contact Challenger on 13 35 66 (8am to 6pm AEST) or +612 9994 7000 (if calling from overseas).